At mautoner.com, a website operated by Nimerik Solutions Limited, we aim to deliver your order quickly, securely, and at the best possible cost. Please read our delivery policy carefully to understand how and when your order will arrive.
Processing Time
- Orders are usually processed within 1–2 business days after payment is received.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Options & Timeframes
Standard Delivery
2–4 business days
Express Delivery
1–2 business days
Note: Delivery times are estimates and may vary due to courier delays, stock availability, or unforeseen circumstances.
Delivery Charges
- Delivery charges are calculated at checkout based on weight, size, and destination.
- Free delivery may apply on orders above Rs 3,000 for local shipping.
Delivery Issues
- If your order arrives damaged or incomplete, notify us within 48 hours of delivery.
- If an order is delayed or lost by the courier, we will assist in tracking or replacing your order.
- We are not responsible for delays caused by incorrect delivery information provided by the customer.
International Shipping (if applicable)
- International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer.
- Delivery times may vary depending on the destination country's customs clearance.
Contact Us
For any questions or delivery concerns, please reach out to our team:
Email:contact@mautoner.com
Phone:+230 466 0065
Last updated: 27 November 2025
This Delivery Policy is governed by the laws of the Republic of Mauritius